Transforming NVOCC & Shipping Operations with ShipQrator

What Is ShipQrator?

ShipQrator is a software-as-a-service platform tailored for NVOCCs, freight forwarders, and international shipping operators. It modularizes all core logistics functionalities — booking, tracking, document management, invoicing, delivery order (DO) management, chat support, container inventory, and more — into a unified, scalable ecosystem. The goal: deliver real-time visibility and operational control across all nodes of the shipping supply chain, while simplifying customer interactions and back-office workflows.

Core Modules & Features

Booking & Reservation

Online booking portal or API integration for agents/shippers to book shipments
Support for multi-leg routes, consolidation, container selection
Rate management by origin/destination/commodity
Booking status, amendment, cancellation workflows

Live Container Tracking

Real-time tracking of containers
Track position, status (in transit, port, customs hold, delivery)
Estimated time of arrival (ETA) and delays alerts
Map-based dashboard for operations & clients

Document Management

Generate e-Bill of Lading (eB/L) — PDF + electronic signature
Manage Delivery Orders (DO) or Delivery Order Releases
Handle amendments, corrections, cancellations
Document versioning, audit trail, compliance checks

Invoicing & Accounting

Automated invoice generation tied to booking, DO, services

Multi-currency, tax rules, surcharges (port, handling, customs)

Payment status, credit limits, aging reports

Integration or export to accounting systems

Container Inventory

Track container stock by location (yard, depot, ship, client)

Maintenance status, repair logs, capacity planning

Ownership vs leased containers, demurrage/ detention tracking

Slot allocation, repositioning, empties handling

Chat System

In-platform chat for operations team, agents, shippers

Chat escalation, notifications, attachments (documents, photos)

Chat history tied to booking container or shipment for audit

Analytics Dashboard

KPI dashboards (utilization, on-time delivery, demurrage costs, booking volume)

Custom reports (by route, client, container type)

Alerts (delays, exceptions, detention nearing due)

Benefits & Use Cases

Better Visibility, Fewer Surprises
With live tracking and ETA alerts, operations teams and clients always know where a container is. Delays or deviations show up early, letting you respond proactively.

Seamless Customer Experience
Shippers and agents can book shipments, view status, receive documents, and pay invoices—all in one portal. No more fragmented email or spreadsheet chaos.

Operational Efficiency & Cost Reduction
Manual tasks like generating DOs or invoices, tracking containers, chasing documents, or managing chat threads are automated. That cuts labor cost, errors, and delays.

Inventory Optimization
Container utilization improves because you know where containers are, which are available, which need repair, which are underutilized — so you can reposition, lease out, or service proactively.

Compliance & Auditability
Document generation, versioning, audit trail, and centralized recordkeeping helps with regulatory compliance (customs, maritime, trade rules).

Differentiators & Why ShipQrator Stands Out

Fully modular: clients can start with booking + tracking, then add DO, accounting, chat

Real-time tracking via multiple sources

Integrated communications (chat) — no switching platforms

Strong container inventory & repositioning features built-in

Custom reporting and analytics tailored to shipping & logistics business needs

Secure, cloud-based SaaS model: scale to multiple geographies without heavy infrastructure

Challenges & Solutions

Challenge	Proposed Mitigation
Tracking data reliability	Integrate redundant data feeds and enable manual overrides.
Legal compliance	Apply digital validation, secure signatures, and version tracking.
Integration with legacy systems	Provide APIs and data connectors for ERP and terminal platforms.
Data security	Use encryption, user roles, and access audits.

Future Roadmap Ideas

Blockchain / Trade Finance integration for immutable B/L & smart contracts
AI / predictive ETA & delay forecasting based on weather, port congestion
Mobile apps for drivers, yard staff to update status, scan containers
Partner / carrier API marketplace to integrate with shipping lines, ports
Dynamic pricing engines adjusting rates automatically based on demand, location

Ready to Digitize Your NVOCC Operations?

If your NVOCC or logistics business is struggling with disjointed systems, lack of visibility, manual errors, or poor customer experience — a platform like ShipQrator can transform your operations end to end. Contact us today for a personalized demo or pilot to see how it fits your routes, container portfolio, and workflows.